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當前類別 > 公開課
> 采購/物流管理 |
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Managing Global Suppliers 全球供應商管理 |
| 副標題 |
全球供應商管理 |
| 主辦單位 |
巔峰培訓會員單位 |
| 學員對象 |
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| 授課時間 |
2010年11月19日 、[長期舉辦，最新時間請咨詢] |
| 授課顧問 |
Lily |
| 授課地點 |
上海 |
搜索上海 |
| 每班人數(shù) |
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| 報價 |
3800
- 在線免費預定報名一周內(nèi)確定繳費者
可享團體優(yōu)惠價！ |
課程目的 |
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課程內(nèi)容 |
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To familiarize participants with the best practices and methodologies to manage vendors who provide Information Technology (IT) outsourced services with special emphasis on sole source providers. Use real cases as examples to enhance the learning experience.
Day 1
1. Vendor Management
• Strategic Fit
• Cultural Fit
• Operational Fit
• 7 Critical Elements
2. Global Vendors
• Cultural differences
• Trust factor
• Communications
• Technology Sharing
• Customer Service
• Company organization
3. Vendor Relationships
• Win-Win
• Buyers Market
• Sellers Market
• What’s in it for me (WIIFM)
• Vendor’s desire to do business
• Buyers alternatives
• Vendor’s competitive position
4. Vendor Education
• Why
• Type
• Who
• Where
• Justification
GLOBAL VENDOR MANAGEMENT TRAINING (continued)
5. Vendor’s ability to perform
• Frequency or volume of orders
• Lead times
• Quality
• Product or service expertise
• Order backlog
• Productivity efficiency
• Flexibility
• Available capacity
• Location
DAY 2
6. IT Outsourcing Metrics
• People
• Technology
• Process
7. Vendor Contract Compliance
• SLAs performance matrix
• Customer Service
• Specs
• Spirit of Agreement
• Contract Law-China & US
8. Vendor Market Flexibility
• Market awareness
• Response capability
• Communications
• Geographic location
• Logistics
9. Sole Vendor Management
• Top management involvement
• Technical competence
• Service/support
• Equipment capabilities
• Industry status
• Customer commitment
10. Real Case Experiences
• Open class discussion
Mr. Kelley has over 30 years of key leadership roles with multi-national companies. His
responsibilities covered Sourcing, Purchasing, Supply Chain, Operations, Materials,
Finance, Customer Service, Strategic Planning, Logistics, Quality Assurance and
Information Systems. International business experience spans nine countries in the Far
East, five countries in Europe, as well as Mexico and Canada.
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備注 |
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| 報名電話 |
010-8243115O
、微信:QQ1391156248（電話或微信咨詢） |
| 報名方式 |
點擊下載報名表.DOC
（2個工作日內(nèi)處理） |
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